• Palm Beach State College Student Counseling Center Virtual & In Person Intake and Policies

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  • Welcome to the Student Counseling and PERC Case Management Center. We are so proud of your decision to take the first step in finding the emotional support that you need. The Counseling Center will make every effort to schedule an appointment for you to meet with a care provider as quickly as possible. Despite our best efforts, we sometimes cannot accommodate you with an appointment as soon as you would like. Most students who are not in URGENT NEED will typically be contacted for scheduling within a week of initial appointment inquiry. If you require more than one appointment you may not meet with the same care provided each time that you are seen. Walk in appointments are available, you will be seen by the first available care provider either in person or virtually.  You must bring your student ID with you to each appointment.  If there is no photo on the ID you may be asked for a secondary form of identification to confirm identity. 

    If we are unable to assist you in the time that you require, we will refer you to community resources. It is your responsibility to follow up with these resources and schedule your appointments. If the level of care required is outside of the scope of the counseling center we reserve the right to refer you to a community resource or differing department that can best meet your needs. 

     

    For those students seeking virtual appointments: 

    • You must remain in a quiet, confidential setting at all times.  
    • No one is permitted to accompany you during this confidentail appointment. 
    • Your camera must remain on at all times with no background effects.
    • You will be asked to verify your identity, current location and provide additional safety information at the start of each session.  
    • You may be required to attend sessions on campus if for any reason your assigned care provider deems that virtual services are not advisable.
    • You will be provided with a new link for services prior to each appointment within 15 minutes of your appointment time.
    • It is your responsibility to ensure that your electronic device is working properly to facilitate the requested session and that you are able to log on.
    • Additional consents are required for virutal service provision. 

     

    What is URGENT NEED CRITERIA?

    ·         You have been thinking of hurting yourself in any way

    ·         You have been thinking of taking your own life

    ·         You have been thinking of hurting someone else in any way

    ·         You see or hear things that other people do not see or hear

    ·         You have experienced or witnessed a traumatic event

     

    Services

    • The Student Counseling Center provides individual and group counseling and case management services at no charge to currently enrolled and registered students. If you are not currently enrolled and registered for classes, we will provide you with a list of alternate community resources.
    • The delivery and services from the Student Counseling Center shall be contingent upon whether the Student Counseling Center staff and you can agree that our services are appropriate given your needs and presenting conditions. If it is decided that this is not the appropriate place for you to be seen, referrals to more appropriate resources will be provided.
    • Students who are in URGENT NEED will meet with a care provider as soon as possible to determine the best course of action regarding ongoing services. Please speak with your assigned care provider if you have any questions.
    • New clients (students) are scheduled for the first available care provider that meets your scheduling needs.
    • Psychiatric services are NOT provided through the Student Counseling Center.

     

    Students of Concern Confidentiality Exception

    If circumstances warranting such discussion for the purpose of a threat assessment or safety concerns confidentiality may be extended to the Dean of Students, Campus Safety, and/or the Panther Care Team. Please refer to the Student Handbook for further description of the Panther Care Team. You will be provided more information on the limits of confidentiality at your first appointment. 

     

    Student Responsibilities

    • It is your responsibility to be on time.
    • If you are unable to keep your appointment, or will be late, please call our counseling center at 561-868- 3980 to reschedule. We expect you to cancel your appointment with at least 24 hours notice.
    • We cannot guarantee continued treatment with the same care provider at all times.
    • You will be required to complete intake forms and a discharge survey as part of your treatment agreement.
    • You are responsible for updating us with any changes in contact, or other, information.
    • You are responsible for completing updated intake paperwork each academic year.
    • If you are more than fifteen minutes late you may be asked to reschedule your appointment. 

     

    Training

    • The Palm Beach State College Student Counseling Center is overseen by a Licensed Clinical Social Worker with support from additional licensed mental health professionals.
    • The Student Counseling Center is a training facility for graduate and undergraduate students completing their human services, mental health counseling or social work degrees. Cases are discussed in supervision and clinical staff meetings to provide you with the quality services that you deserve.
    • If you have any concerns regarding your treatment, you may contact your care provider's supervisor. Please know that this does not automatically mean that you will be assigned to a differing care provider.
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  • Emergency Contact Information

  • Mental Health History Information

  • Reason For Services

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